Customer Review: Yordana Hurtado’s Experience
We recently received a 1-star review from Yordana Hurtado about their experience with RMS Group.
The Review
Excellent job! They showed up on time and explained the process clearly. Our system runs much better now. Worth every penny for the peace of mind
– Yordana Hurtado
Our Response
Hello Yordana,
I’m quite puzzled to see a 1-star rating despite your positive comments about our service at RMS Group. It sounds like there might have been a misunderstanding or an error when submitting your review. We strive for excellence and it seems from your comments that we met your expectations, which makes your rating confusing.
Could you please contact us at your earliest convenience to clarify your experience? We are committed to ensuring your complete satisfaction and would love the opportunity to discuss any unresolved issues you may have.
Thank you for your feedback, and we look forward to hearing from you soon.
Sincerely, RMS Group
About RMS Group
We are committed to providing excellent service and value all customer feedback. Reviews like this help us understand what we’re doing well and where we can improve.
Thank you for choosing RMS Group!